FAQS
Frequently Asked Questions (FAQs) for Mohave Members
Mohave members must be governmental entities that are political subdivisions for purposes of federal income tax, such as:
- Public School Districts
- Cities
- Counties
- Community Colleges or Universities
- State Agencies
- Tribal Government
- Special Assessment Districts (libraries, irrigation, or water districts)
- Fire Districts
Mohave offers training for members and their staff via a training brochure on our website, webinars or in person. We provide a complete Member Handbook on our website that includes detailed descriptions and examples of various Mohave processes.
Mohave does not track order fulfillment or shipping status. Contact the vendor directly should you have any questions. Contact information for each vendor may be found within the vendor’s specific page on our website.
All PO’s, except E-Rate, should be made out to the vendor holding the contract you will be utilizing. Some contracts are fulfilled through sub-contractors or dealers, but the PO needs to be made out to the contract holder. Guidance for E-Rate and lease purchase orders can be found in our Member Handbook. If you are unsure of the correct vendor, call Mohave for confirmation.
Standard Purchase Orders – These purchase orders must be sent to Mohave. Mohave will review the purchase order to ensure contract compliance and forward a copy stamped “MESC Reviewed” to you and the vendor once the review is completed. No Standard Purchase Order should be sent directly to the vendor.
Direct Online Purchase Orders – There are four categories of contracts offering direct online ordering: Computer Software and Peripherals, Classroom & Office Supplies, Library Books and Media, Textbooks Supplemental Materials, Vehicle Parts, and Custodial Products and Services. An overview of the direct online order process can be found in the “More Info” tab within the specific vendor’s page on our website. A complete list of Direct Online Order Vendors can be found within the Product and Vendor section of our website.
If you have any questions about your invoice, please contact the vendor first. If you are having problems contacting a vendor or getting a response, please call us at 800-742-2437 for help.
You can send your PO to Mohave in one of three ways. You can email your PO to , you can fax your order to 928-718-3232, or you can mail your order to 625 E. Beale St. Kingman, AZ 86401.
All PO’s using Mohave contracts need to have the following:
- PO issued to contract holding vendor
- Vendor’s Mohave contract number
- Appropriate signature if your organization requires one
- The purchase description and a copy of the vendor quote, if available.
Mohave provides our members with extensive documentation for all of our contracts. You can download the documentation from the Pricing & Docs tab located within each vendor-specific page on our website. If you have any difficulties downloading the documents, please call us at 800-742-2437
Mohave provides our members with extensive pricing files for all of our contracts. You can access our pricing files from the “Pricing & Docs” tab located within each vendor specific page on our website. You will need your organization’s login and password for the pricing server. We are only issuing one login per member organization. To sign up for a login, please send an email to . If you have any difficulties finding or downloading the documents, please call us at 800-742-2437.
Mohave currently has four contract categories that are completely direct to vendor:
- Computer & Software (Including Audio/Visual Equipment)
- Classroom & Office Supplies
- Custodial Products & Services
- Library Books & Media
- Textbooks Supplemental Materials
- Vehicle Parts